FAQ's

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Q: Do you have a retail location?

A: Yes we have a showroom affiliated with our site where you can see, touch and feel the cabinets. Check out our locations here  Locations

Q: Are your cabinets in stock? 

A: Yes. All our items are stocked in one of our 3 distribution centers around the country

Q: Are your cabinets Assembled or Ready to Assemble? 
A: All our cabinets are sold fully assembled if you prefer RTA contact us and we can make that happen.

Q: I don't see the size I need. Do you do customizations? 
A: the components for the cabinets are all manufactured and finished. We can offer some customizations that don’t involve the door or frame. We can offer reducing the depth of the cabinet or finishing the interior

Q: Do I need to purchase finished pieces for the sides of the cabinets? 
A: All our cabinets come with finished sides. We recommend ordering a skin for any exposed sides as the finish will be a better match. 

 Q: Are your shelves adjustable? 
A: Yes most of the shelves are adjustable. Except for a few exception like the center shelf of a pantry cabinet.

Q. How much is my shipping cost? 
A. all freight costs are calculated online 

Q. Can you look at my design from someone else and tell me what to order? 
A. Yes we will gladly help you design your kitchen and help you figure out the best items to add

Q. When will my order ship? 
A. order ship within 2weeks from after you receive an order confirmation.

 

Q. Can I pick up my order at your factory? 
A. yes there may be a fee associated with this depending on the season

Q. Are the cabinets finished on the inside? 
A. Yes. Some cabinets are finished to match and others have a natural finish

Q. How will I know when my order is shipped? 
A. We will send you an email with the tracking number and the name of the carrier. Expect a phone call from them to arrange an appointment. If they do not get through they will not deliver. You will need to contact them to make a delivery appointment. 

Q. Are the backs of the cabinets finished? 
A. No. If you are using cabinets in an area where the back will show, like and island or a peninsula, you will need to purchase finished panels to cover the backs. 

Q: What are your cabinet depths? 
A: Base cabinets are 24" deep. Wall cabinets are 12" deep, vanity cabinets are 21” unless otherwise noted. 

Q: Are these cabinets strong enough to support a granite counter top? 
A: Yes. The important thing is to make sure you install them level  

Q: Are the cabinets pre-drilled for handles or knobs? 
A: No except for some of the vanities

Q: How do I return an item? 
A: we do not accept returns on any assemble product you may return moldings or other items just not fully assemble cabinets. If you need to return a returnable item contact us @ info@closeoutkitchens.com and we will process it for your you will be charge a 25% restocking fee as well as the return freight.

 

 

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